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FAQs

Customer's Query

Step-1: Product Finding and Add to Cart

  • Visit airdealbd.com/shop
  • Select your product category from “All Categories” or type your required product name on “Search” bar
  • Select your specific Color/Size
  • Click on “Add to cart” / “Buy Now”
  • Then click “View Cart” option
  • Then click on “Continue Shopping” to add more items or click on “Proceed to Checkout” to finalize order

Step-2: Checkout Page (Left Side): Billing Address and Shipping Address

If you are already logged in, you will see your contact details in left side of this page

  • If you want to delivery in same address click on “Ship to a different address” box to make it blank otherwise give tik sign and type shipping address

Step-3: Checkout Page (Right Side): Payment, Order Submission

  • For personal consumption:
  • Click “Online Payments” to pay through Mobile Banking, Internet Banking, Debit or Credit Card; or
  • Click on “Cash on Delivery” to pay cash at the time of delivery; or
  • Click on “Bank Transfer” to pay through cash deposit
  • For corporate purchase click on “Cheque Payment” button
  • Then click on “Terms and Conditions” box
  • Then click on “Place Order” button

Payment

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Shipping & Delivery

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Corporate & Vendor

  • Visit airdealbd.com
  • Click on “Login/Register” button
  • If you already have credential then enter user id and password
  • If you are new to airDeal then click on “Signup” button
  • Remember your credential for future purchase
  • You will get an OTP to your mobile number through sms enter it
  • Click on “Become a Wholesale Customer”
  • Enter your name, address and upload your photo and save it
  • Your application will appear pending for our admin approval
  • Once your application approved you will see wholesale price on eligible products
  • You can skip this step to buy. Remember, you will get 1% loyalty point on every purchase by using your account.
  • Visit airdealbd.com
  • Click on “Login/Register” button
  • If you already have credential then enter user id and password
  • If you are new to airDeal then click on “Signup” button
  • Remember your credential for future purchase
  • You will get an OTP to your mobile number through sms enter it
  • Click on “Become a Vendor”
  • Enter your name, address and upload your photo and save it
  • Enter you bank details for payment
  • Go to “Dashboard” from your profile
  • Click on “Product” tab and upload product image, description, price, and others necessary details
  • Your uploaded products will appear pending for our admin approval
  • Our admin will check your product quality, authenticity and description and give admin approval
  • Once your product approved customer will see it at our website

Still have more questions? Contact us